Our Story

From a single repair shop to the UAE's tech concierge.

A decade of fixing what others couldn't — for homes and businesses across all seven Emirates.

2014 · The beginning

One technician. One toolbox. One promise.

eSupport began in a small Dubai repair shop in 2014. Our founder had a simple idea: doorstep IT that actually works — no jargon, no upselling, no waiting three days for a call-back.

Word travelled fast. Within months, families and small businesses across Dubai were asking for help with Wi-Fi, printers, smart TVs, CCTV and full office setups. The repair shop quickly became a movement.

Founder repairing a laptop in the original eSupport Dubai shop, 2014

Today

The UAE's most trusted on-demand tech platform.

200+ certified techies. 200,000+ services delivered. A 4.9-star rating across thousands of verified reviews. From a frozen laptop in Sharjah to a 40-camera CCTV rollout in Abu Dhabi, we show up, deliver, and stand behind every job with a 30-day workmanship warranty.

Book in 60 seconds via the app, web or phone — and watch your techie on the map all the way to your door.

eSupport dispatch operations centre coordinating techies across the UAE

Milestones

A decade of doorstep tech.

What we stand for

Four promises we never break.

The people behind eSupport

Real engineers. Vetted, trained, and proud to wear the badge.

Every eSupport techie is background-checked, certified by manufacturers like Cisco, Microsoft and Ubiquiti, and trained on our hospitality-first service playbook before their first booking.

We invest in our team because they're the ones standing at your door — and we want you to be delighted, not just satisfied.

The eSupport team of certified UAE technicians

Who we serve

Homes and businesses, in every Emirate.

The future of AI-powered tech support in the UAE

Where we're going

Make technology so simple it disappears.

We're investing in AI-powered diagnostics, predictive maintenance for business networks, and smart-home automation that just works. The goal: prevent the problem before you even notice it.

From doorstep techies to a fully connected UAE — eSupport is building the future of tech you never have to think about.

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