From a single repair shop to the UAE's tech concierge.
A decade of fixing what others couldn't — for homes and businesses across all seven Emirates.
2014 · The beginning
One technician. One toolbox. One promise.
eSupport began in a small Dubai repair shop in 2014. Our founder had a simple idea: doorstep IT that actually works — no jargon, no upselling, no waiting three days for a call-back.
Word travelled fast. Within months, families and small businesses across Dubai were asking for help with Wi-Fi, printers, smart TVs, CCTV and full office setups. The repair shop quickly became a movement.
Today
The UAE's most trusted on-demand tech platform.
200+ certified techies. 200,000+ services delivered. A 4.9-star rating across thousands of verified reviews. From a frozen laptop in Sharjah to a 40-camera CCTV rollout in Abu Dhabi, we show up, deliver, and stand behind every job with a 30-day workmanship warranty.
Book in 60 seconds via the app, web or phone — and watch your techie on the map all the way to your door.
Milestones
A decade of doorstep tech.
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2014
One technician, one toolbox
Founded as a small Dubai repair shop with a single promise — doorstep IT that actually works.
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2017
Across all 7 Emirates
Expanded our certified techie network from Dubai to Abu Dhabi, Sharjah, Ajman, RAK, Fujairah and UAQ.
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2019
Business IT division
Launched dedicated SMB and enterprise IT — managed networks, CCTV rollouts and 24/7 helpdesks.
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2022
The eSupport app
Released our iOS and Android app so customers can book a vetted techie in under 60 seconds.
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2024
200,000+ services delivered
Crossed 200K completed jobs with a 4.9-star average rating and a 30-day workmanship warranty.
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2026
AI-powered diagnostics
Rolling out AI triage and predictive maintenance — fewer breakdowns, faster fixes, smarter homes and offices.
What we stand for
Four promises we never break.
Show up on time
Live ETA, named techie, photo ID — every booking, every Emirate.
Fix it right
Certified engineers, original parts, 30-day workmanship warranty on every job.
No surprises
Upfront pricing in AED. No call-out fees, no hidden charges, ever.
Treat your space like ours
Shoe covers, clean-up after every visit, and full respect for your home or office.
The people behind eSupport
Real engineers. Vetted, trained, and proud to wear the badge.
Every eSupport techie is background-checked, certified by manufacturers like Cisco, Microsoft and Ubiquiti, and trained on our hospitality-first service playbook before their first booking.
We invest in our team because they're the ones standing at your door — and we want you to be delighted, not just satisfied.
Who we serve
Homes and businesses, in every Emirate.
For your home
Wi-Fi, smart homes, CCTV, TV mounting, computer repair and everything in between — booked in 60 seconds.
For your business
Managed IT, networks, CCTV, cloud, cyber-security and 24/7 helpdesk for SMBs and enterprise across the UAE.
Where we're going
Make technology so simple it disappears.
We're investing in AI-powered diagnostics, predictive maintenance for business networks, and smart-home automation that just works. The goal: prevent the problem before you even notice it.
From doorstep techies to a fully connected UAE — eSupport is building the future of tech you never have to think about.
Ready to meet your techie?
Join thousands of UAE homes and businesses who trust eSupport for doorstep tech that just works.